Cookies are small files placed on your device when you visit a website. They help websites work properly, remember preferences, understand how visitors use the site and support features such as chat, analytics and payments.

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Similar technologies may include pixels, tags, scripts, local storage and device identifiers.

We use cookies and similar technologies to:

• keep our website and Trip Hubs working properly;

• remember your cookie choices;

• support account login and security;

• help users access Trip Hubs;

• enable chat and customer support;

• understand how visitors use our website;

• improve Journi’s website, app and user experience;

• measure marketing performance;

• support payments and fraud prevention.

Strictly Necessary Cookies

These cookies are needed for the website or app to work. They may support security, page loading, account login, session management, payment processing and cookie preference settings.

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You cannot usually turn these off through our cookie banner because they are required for the service to function.

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Functional Cookies

These cookies help us provide enhanced features, such as remembering preferences, improving support interactions or enabling chat tools.

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For example, if we use Crisp or similar support tools, cookies may help the chat widget work and remember previous conversations.

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Analytics And Performance Cookies

These cookies help us understand how people use Journi, such as which pages are visited, how users move through the website and where improvements may be needed.

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We may use tools such as Wix analytics, Google Analytics or similar services.

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We only use non-essential analytics cookies where required consent has been given.

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Marketing And Advertising Cookies

These cookies may help us measure advertising performance or show more relevant Journi content on platforms such as Meta, Instagram, TikTok or Google.

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These cookies may track visits across websites and platforms. We only use these where required consent has been given.

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Payment And Security Cookies

Payment providers such as Stripe or similar services may use cookies or similar technologies to process payments, prevent fraud and keep transactions secure.

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Journi does not store full card details.

Some cookies may be set by third-party providers we use to run Journi.

These may include:

• Wix or website hosting providers;

• Crisp or customer support tools;

• Stripe or payment providers;

• Google Analytics or analytics providers;

• Meta, TikTok or advertising platforms;

• email, automation or security tools.

These providers may process information according to their own privacy and cookie policies.

When you visit our website, you may see a cookie banner or cookie settings option. You can use this to accept or reject non-essential cookies.

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You can also manage cookies through your browser settings. Most browsers allow you to block, delete or limit cookies. If you block all cookies, some parts of Journi may not work properly.

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The ICO says consent for cookies must be managed clearly, and fresh consent may be needed where new technologies or purposes are introduced (ICO consent guidance for cookies).

Cookies may be:

• session cookies, which are deleted when you close your browser; or

• persistent cookies, which remain on your device for a set period or until you delete them.

The exact duration depends on the cookie and the provider that sets it.

We may update this Cookie Policy if we change the cookies or technologies we use.

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The latest version will always be available on www.getjourni.co.

Journi Travels Limited
Website: www.getjourni.co
Email: hello@getjourni.co