Privacy Policy

Last updated: February 2, 2026

Journi ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website (www.getjourni.co), Group Planning Hub, and travel planning services.

1. Information We Collect

Personal Information You Provide:

Name, email address, and contact details when you submit forms, book services, or contact us
Trip details including travel dates, destinations, group size, budget, and preferences
Payment information processed securely via Stripe (we do not store card details)
Group member names and emails when creating a Group Planning Hub

Automatically Collected Information:

IP address, browser type, device information, and pages visited (via cookies/analytics)
Usage data including time spent on pages and interactions with the Group Planning Hub

2. How We Use Your Information

We use your data to:

Provide personalised travel planning services and Group Planning Hubs
Process payments and send booking confirmations
Communicate about your trip planning, hub updates, and service improvements
Send transactional emails (e.g. "New options ready to vote")
Analyse usage to improve our services
Comply with legal obligations

3. Group Planning Hub Specifics

When using the Group Planning Hub:

Organisers can see all group member votes and comments
Group members can see votes and comments within their own trip hub only
We collect votes, comments, and preferences to generate trip summaries
Hubs are private – only invited group members with valid links can access

4. Sharing Your Information

We share data only with:

Payment processors (Stripe) for transactions
Email services for transactional emails
Service providers under strict confidentiality (hosting, analytics)
Legal authorities if required by law

We never sell your personal data.

5. Data Storage & Security

Data stored in EU/UK compliant hosting with encryption
Access restricted by user roles (Admin/Organiser/Guest)
Regular security updates and backups
GDPR compliant for UK/EU users

6. Your Rights

Under GDPR/UK GDPR, you have rights to:

Access, correct, or delete your personal data
Object to or restrict processing
Data portability
Withdraw consent

7. Cookies

We use:

Essential cookies for site functionality and security
Analytics cookies (Google Analytics) to improve services
You can manage preferences via browser settings

8. Third Party Links

Our site may contain links to external sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this policy. Significant changes will be notified via email or site notice.

10. Contact Us

Journi
Email: hello@getjourni.co
For privacy concerns: privacy@getjourni.co