Question 1

Who pays for Journi?

Accepted Answer

Only the organiser pays. Everyone else joins the Hub for free.Whether you're inviting five friends or fifty participants, only the organiser needs a paid plan. Participants can join, vote, compare ideas and collaborate without paying.

Question 2

What's the difference between a Private and Public Hub?

Accepted Answer

A Private Hub is only visible to people you invite, making it perfect for holidays with friends, family trips, stag & hen weekends or team retreats.A Public Hub can be discovered by other Journi users. Anyone interested can request to join, and it's up to the organiser to approve or decline each request before they become a participant.

Question 3

What can participants do?

Accepted Answer

Once they join a Hub, participants can:Vote on dateCompare destinations and accommodationSuggest activitiesView budgetsTrack updatesHelp plan the trip togetherEveryone stays aligned in one shared place.

Question 4

Can I try Journi before paying?

Accepted Answer

Yes.The Free Hub lets you explore Journi, create a practice Hub and invite up to five participants so you can experience how the platform works before starting your first trip.

Question 5

What's included in the Per Trip plan?

Accepted Answer

The Per Trip plan includes everything you need to organise on trip, including:Unlimited participantsOne Private or Public HubDate votingDestination and accommodation comparisonsBudget planningActvities tineraryParticipant trackingIt's a one-time payment with no subscription.

Question 6

When should I choose Pro?

Accepted Answer

Pro is ideal if you organise trips regularly.Instead of paying for each trip separately, you'll have unlimited Trip Hubs, unlimited planning and ongoing access throughout the year.It's perfect for frequent organisers, clubs and families who travel often.

Question 7

Can I organise more than one trip at the same time?

Accepted Answer

Yes.With Pro, you can create and manage unlimited Trip Hubs simultaneously, making it easy to organise multiple holidays, events or group adventures throughout the year.

Question 8

Is Journi only for holidays?

Accepted Answer

Not at all.Journi can be used for almost any group trip including:Family holidaysHen & stag weekendsSki tripsSports toursHiking groupsUniversity tripsTeam retreatsClub eventsWeekend city breaksIf you're planning together, Journi helps keep everyone organised.

Question 9

Do participants need to download an app?

Accepted Answer

No.Journi works directly in your browser, so participants can join their Hub using a simple link—no downloads required.

Question 10

Is Journi replacing our group chat?

Accepted Answer

Not necessarily.Most groups still use WhatsApp or Messenger to chat.Journi replaces the planning chaos by giving your group one shared place for decisions, voting, budgets, activities and trip updates—so important information doesn't get buried in hundreds of messages.

Question 11

What is a Hub?

Accepted Answer

A Hub is your trip's shared planning space.Every Hub brings together everything your group needs in one place—from date voting and destination comparisons to budgets, activities and participant tracking.Instead of juggling group chats, spreadsheets and notes, everyone stays organised in a signle Hub from the first idea to departure.

Question 12

Why does only the organiser pay?

Accepted Answer

Journi is designed around the organiser.They're the one creating the Hub, coordinating the group and bringing everyone together. Once the organiser creates a Hub, participants can join and collaborate for free.It's a simple pricing model that keeps planning easy and removes barriers for everyone else.

Frequently asked questions